kg7 Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to all users of the kg7 platform accessible at kg7.app. It describes how kg7 ("we", "us", "our") collects, uses, stores, and protects personal data provided by players based in the Philippines.

By creating an account on kg7 and using the platform, you agree to the collection and processing of your personal data as described in this policy. If you do not agree, please do not register or continue using the platform.

This policy should be read alongside our Terms & Conditions. Where both documents address the same matter, both apply.

2. What Information We Collect

kg7 collects personal information in the following categories:

• Registration data — name, date of birth, mobile number, and email address provided when creating your account.
• Identity verification data — a copy of your Philippine government-issued ID (passport, driver's licence, SSS/UMID card) submitted as part of KYC verification.
• Financial data — payment details associated with your PHP deposits and withdrawals, including the name and details of your linked GCash account, Maya account, or Philippine bank account. We do not store full card numbers or cryptocurrency wallet addresses.
• Transaction records — a history of deposits, withdrawals, bets placed, and game activity conducted through your kg7 account.
• Device and usage data — IP address, device type, browser, and session information collected automatically when you access the platform.
• Communication records — records of correspondence between you and kg7 support, including emails sent to [email protected].

3. How We Use Your Information

The personal data kg7 collects is used for the following purposes:

We do not use your personal data for automated profiling that produces legal or significant effects without human review. We do not sell your data to advertising networks or data brokers.

4. When We Share Your Information

kg7 does not share your personal data with third parties except in the following circumstances:

• Payment processors — information necessary to complete PHP transactions is shared with the relevant payment provider (such as the GCash or Maya processing infrastructure, or your Philippine bank). These providers operate under their own privacy policies and data security standards.
• Identity verification services — KYC document data may be processed by a third-party identity verification provider to confirm the validity of your submitted ID.
• Legal and regulatory requirements — kg7 may disclose personal data where required to do so by applicable law, court order, or legitimate regulatory request. We will not disclose more information than is required in such circumstances.
• Fraud prevention — data may be shared with fraud detection services or relevant authorities in cases where suspected fraudulent activity or money laundering is identified.

In all cases, data sharing is limited to what is strictly necessary. We do not share your personal data for marketing or commercial purposes with unrelated third parties.

5. How We Protect Your Data

kg7 applies the following technical and organisational measures to protect your personal information:

• SSL encryption — all data transmitted between your device and kg7 is encrypted in transit using SSL/TLS protocols.
• OTP verification — sensitive account actions, including login and account changes, require one-time password verification via your registered Philippine mobile number.
• Access controls — internal access to personal data is restricted to staff who require it for their specific job function. Access logs are maintained.
• Secure storage — personal and financial data is stored on secured systems with restricted physical and digital access.

While we take reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials private and for using the platform on secure devices and connections.

6. How Long We Keep Your Data

kg7 retains personal data for as long as your account is active and for a reasonable period thereafter to fulfil legal, regulatory, and operational obligations. Specific retention periods depend on the type of data:

• Account registration and KYC data is retained for the duration of the account relationship and for the period required by applicable legal obligations after closure.
• Transaction records are retained to comply with financial record-keeping requirements.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised.

7. Your Rights as a kg7 Player

As a player based in the Philippines, you have certain rights regarding the personal data we hold about you. These include:

To exercise any of these rights, contact us in writing at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

8. Cookies and Tracking

The kg7 platform uses cookies and similar technologies to support platform functionality, maintain your login session, and gather anonymous usage data to help us improve the platform experience.

Essential cookies are required for the platform to function correctly. Non-essential cookies, such as analytics cookies, help us understand how players use the platform. You may adjust cookie settings through your browser, but disabling essential cookies may affect your ability to access certain platform features.

kg7 does not use third-party advertising tracking cookies or share cookie data with advertising networks.

9. Minors and Age Restriction

The kg7 platform is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been submitted by a minor, that account will be immediately closed and the data deleted.

If you believe a minor has registered on kg7, please notify us at [email protected] so we can take prompt action.

10. Changes to This Privacy Policy

kg7 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or industry practice. When changes are made, the updated policy will be published on this page with a revised date.

We recommend reviewing this page periodically. Continued use of the kg7 platform after a policy update constitutes acceptance of the revised terms.

11. Contact Us About Privacy

If you have questions about this Privacy Policy, how your personal data is handled, or if you wish to exercise your data rights, please contact the kg7 privacy team in writing:

Email: [email protected]

We aim to respond to all privacy-related queries promptly. For general platform questions, you may also refer to our FAQ page.